Privacy Policy

1. Information We Collect

JDI Windows, a DBA of Gamble and Brown LLC may collect personal information when you interact with our website, advertisements, forms, phone calls, or SMS communications.

Information We May Collect:

• Full name
• Email address
• Phone number
• Service address
• Project details
• IP address and browser/device information
• Communication preferences

Information Is Collected When You:

• Submit a contact form
• Request a quote
• Schedule a consultation
• Call or text our business
• Opt in to receive SMS messages
• Engage with our advertisements

2. How We Use Your Information

We use the information collected to:

• Respond to inquiries
• Provide estimates and service consultations
• Schedule appointments
• Send appointment reminders
• Provide project updates
• Deliver customer support
• Improve our services
• Send SMS updates and notifications
• Send promotional communications (only if you have expressly opted in)

3. SMS & Text Messaging Policy

By providing your phone number and opting in through our website, online forms, service agreements, or other communication channels, you consent to receive text messages from: JDI Windows, a DBA of Gamble and Brown LLC Phone: 385-853-8097 JDI Windows may send text updates regarding:

• Appointment confirmations and reminders
• Estimates and service scheduling
• Project updates and notifications
• Customer service communications
• Billing notifications
• Promotional offers (only if you have opted in to marketing messages)

Message frequency may vary. Message and data rates may apply. You may opt out of receiving text messages at any time by replying: STOP to 385-853-8097 For help, reply: HELP to 385-853-8097 After opting out, you will no longer receive SMS messages unless you re-enroll. Consent to receive SMS messages is not a condition of purchase. JDI Windows, a DBA of Gamble and Brown LLC does not sell, rent, trade, or share your phone number, SMS opt-in status, or consent data with third parties for marketing purposes. We may use trusted third-party service providers to facilitate SMS delivery. These providers are contractually obligated to protect your information and use it only for authorized business purposes.

4. Information Sharing

We may share your information with trusted service providers who assist us in operating our business (such as CRM platforms, scheduling systems, payment processors, and messaging providers). These providers are contractually obligated to keep your information secure and confidential. We do not sell personal information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

6. Your Rights

You may request:

• Access to the personal information we hold about you
• Correction of inaccurate information
• Deletion of your information

To make a request, please contact us using the information below.

7. Contact Information

JDI Windows, a DBA of Gamble and Brown LLC Phone: 385-853-8097 Email: jdiwindowsut@gmail.com Address: 413 E 620 S, Unit 5, American Fork, UT

Cookies & Tracking Technologies

JDI Windows, a DBA of Gamble and Brown LLC uses cookies, pixels, and similar tracking technologies to improve user experience, analyze website traffic, and support advertising efforts.

What Are Cookies?

Cookies are small data files stored on your device when you visit a website. They help websites recognize your browser and remember certain information about your visit.

Types of Cookies We Use

Essential Cookies These cookies are necessary for the website to function properly and cannot be disabled in our systems. Analytics Cookies We may use analytics tools, such as Google Analytics, to collect information about how visitors interact with our website. This may include:

• Pages visited
• Time spent on pages
• Traffic sources
• Device and browser type
• General geographic location (non-precise)

This information is used to improve website performance and user experience. Advertising & Remarketing Cookies We may use advertising technologies such as the Google Ads Pixel, Meta (Facebook) Pixel, or similar tracking tools. These technologies help us:

• Measure the effectiveness of advertisements
• Deliver relevant ads to users
• Retarget visitors who have previously interacted with our website

These third-party providers may collect information such as IP address, device identifiers, browsing behavior, and ad interaction data.

Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may impact the functionality of the website. By continuing to use our website, you consent to our use of cookies and tracking technologies as described in this policy.